Privacy Policy

Infinite Liberty AI Business Solutions ("Company," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website (infinitelibertyaisolutions.com), use our Services, or interact with our AI assistant "Luna" by phone, chat, SMS, or email.

We operate as an independent, white-label provider. We use a third-party CRM platform as underlying infrastructure to deliver certain Services, but we are solely responsible for our handling of your information as described here.

This policy applies to website visitors, prospective clients who submit our application form, and existing clients and their end-users. It does not apply to the third-party platforms we integrate with, which have their own privacy policies.

2.1 Information You Provide. When you submit our "Start Your AI Build" application or otherwise contact us, we collect:

• Business Name
• Industry
• Current Website (optional)
• Estimated Monthly Inbound Leads
• Business pain points (e.g., missed calls, slow follow-up, no-shows)
• Your Name
• Mobile phone number (the number Luna calls)
• Email address

2.2 Information Collected Automatically. When you visit our site we may collect device information, browser type, IP address, pages viewed, and usage data through cookies and similar technologies.

2.3 Conversation Data. When you interact with Luna or any AI Agent by phone, chat, SMS, or email, we may collect and process the content of those conversations to provide the Services, transcribe calls, improve AI quality, and route leads. Call recording notices are provided where required by law.

2.4 Client Contact Data. Existing clients store their own customer and lead records within their sub-account. The Company processes this data on the client's behalf as a data processor; the client is the data controller responsible for lawful collection.

We use the information we collect to:

• Respond to your application and have Luna call, text, or email you to confirm details and share your booking link
• Schedule and conduct Architecture Sessions and deliver the Services
• Process payments and issue invoices and receipts
• Operate, maintain, and improve the Platform and AI Agents
• Provide support and communicate about your account
• Comply with legal obligations and enforce our Terms of Service
• Analyze usage trends and improve marketing effectiveness

By submitting your mobile number on our application form, you authorize Infinite Liberty AI to contact you by phone, SMS, and email, including through AI-assisted calls and messages, and give us permission to begin architecting your business.

We do not sell your personal information. We may share information with:

• Third-party infrastructure and CRM providers that host and process data to deliver the Services (acting as our processors)
• Telephony, SMS, and email delivery providers that transmit communications on our behalf
• Payment processors that handle billing
• Service providers under contract who support our operations (hosting, analytics, support)
• Legal authorities or third parties when required by law, court order, or to protect our rights and safety

In the event of a merger, acquisition, or sale of assets, information may be transferred to the successor entity subject to this Privacy Policy.

Our website uses cookies and similar technologies to operate the site, remember preferences, and understand usage. You can control cookies through your browser settings, but disabling them may affect site functionality. We do not use cookies to sell your personal information.

We retain personal information for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements. Lead and application data is retained for the duration of the business relationship and a reasonable period thereafter. Upon account termination, clients may export their data within 30 days, after which it may be permanently deleted.

We employ industry-standard technical and organizational measures to protect personal information, including encryption in transit, access controls, and regular reviews. No system is completely secure, and we cannot guarantee absolute security. We will notify affected individuals of a breach where required by law.

If you are a California resident, the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA) give you certain rights regarding your personal information, subject to exceptions:

• The right to know what personal information we collect and how it is used
• The right to request access to your personal information
• The right to request deletion of your personal information
• The right to correct inaccurate personal information
• The right to opt out of the sale or sharing of your personal information (we do not sell your data)
• The right to limit the use of sensitive personal information
• The right not to receive discriminatory treatment for exercising these rights

To exercise any of these rights, contact us at privacy@infinitelibertyaisolutions.com. We will verify your identity before responding. We will respond within the timeframes required by applicable law.

Residents of other U.S. states with comparable privacy laws may have similar rights; contact us to learn more.

Our Services are not directed to individuals under 13 (or the applicable age in your jurisdiction), and we do not knowingly collect personal information from children. If you believe a child has provided us information, contact us and we will delete it.

Our Services are hosted in the United States. If you access the Services from outside the U.S., your information is transferred to the U.S. and processed under U.S. law. By using the Services, you consent to this transfer. We aim to comply with applicable data protection laws, including GDPR for EU/UK users where relevant to our processing.

We use artificial intelligence, including Luna, to answer calls and chats, capture leads, follow up, and book appointments automatically. AI may make decisions about how to respond and route your inquiry. If you would like to speak with a human instead of an AI Agent, let us know by contacting support@infinitelibertyaisolutions.com. We do not use AI to make solely automated decisions that produce legal or similarly significant effects about you without a lawful basis and, where required, your consent.

We do not currently respond to "Do Not Track" signals from browsers, but we honor your cookie preferences and applicable opt-out requests as described in this policy.

We may update this Privacy Policy from time to time. We will post the updated policy on our website and update the "Effective Date" above. Material changes will be communicated via email or a prominent notice on the site. Continued use of the Services after changes constitutes acceptance.

If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact us:

• Infinite Liberty AI Business Solutions
• 447 Sutter St Ste 405 PMB 1085, San Francisco, CA 94108
• Privacy: privacy@infinitelibertyaisolutions.com
• Support: support@infinitelibertyaisolutions.com
• Legal: legal@infinitelibertyaisolutions.com